Combining Safety and Service
At Guard Tower Security, our concierge services combine strong security with excellent customer care. Our trained guards serve as the first point of contact, ensuring a welcoming environment while upholding strict security protocols. They manage access, assist with inquiries, and create a safe, orderly space, ideal for residential buildings, hotels, and corporate facilities that value both security and service.
Typical Duties of our Concierge Staff
Maintain a visible security presence at the front desk.
Welcome and check in guests and visitors professionally.
Enforce building policies and procedures to ensure safety
Conduct regular property patrols and surveillance.
Monitor CCTV systems for any unusual activity.
Provide customer service to tenants and building occupants.
Document incidents with clear and concise reports.
Greet and assist visitors while managing building access points.
Manage and organize package deliveries and collections.
Respond promptly to alarms and emergencies.
The Guard Tower Difference
At Guard Tower Security, we go beyond just providing security, our guards understand that their role is also about delivering exceptional customer service. They are trained to create a welcoming and professional environment, ensuring positive interactions with staff, clients, and visitors. With organized management, we guarantee accountability, responsiveness, and peace of mind for all our clients.
Our Three Pillars of Excellence
At Guard Tower Security, our commitment to delivering unparalleled security services is built on three core pillars
People
Our team is our greatest asset. We carefully select, train, and support our security personnel to ensure they meet the highest standards of professionalism and competence. Our guards are not only skilled in security protocols but also excel in customer service, ensuring a safe and welcoming environment for your business.
Process
We believe in the power of well-defined processes. Our operations are streamlined to maximize efficiency and effectiveness. From rigorous training programs to state-of-the-art technology for monitoring and reporting, our processes ensure that every security measure is executed flawlessly. This systematic approach allows us to adapt quickly and respond effectively to any situation.
Service
Exceptional service is at the heart of everything we do. We are dedicated to understanding and meeting the unique needs of each client. Our customized security solutions are designed to provide peace of mind, knowing that your property and people are protected. Our commitment to excellence in service means we are always available, responsive, and ready to go above and beyond to ensure your satisfaction.
Business Details
Contact
(403) 768 5260
Address
887 10 St SW, Calgary, Alberta
Mon - Fri: 9am - 6pm
​​Saturday: 10am - 2pm
​Sunday: Closed